PURCHASE POLICY

No Refund Notice

Effective Date: September 2026

This No Refund Notice (“Notice”) forms an integral part of our Terms of Use (“Terms”). In the event of any conflict or inconsistency between this Notice and the Terms, the Terms shall prevail. Capitalized terms used but not defined in this Notice shall have the meanings ascribed to them in the Terms.

All purchases made through our Services, including but not limited to Virtual Items, Virtual Prizes and any other digital content or services (collectively, “Purchase(s)”), are final and non-refundable, unless explicitly stated otherwise. By completing a Purchase, you acknowledge and agree that you will not be entitled to any refund, credit, or reimbursement, except as expressly required by applicable law.

Scope

This Notice applies to all transactions processed through our services, regardless of the payment method used. No cash refunds, chargebacks, or monetary reimbursements will be issued under any circumstances. In our sole discretion, we may, but are not obligated to, provide compensation in the form of in-game currency or Virtual Items for verified service disruptions. Any such discretionary compensation does not create an entitlement to similar treatment in the future.

Notwithstanding anything to the contrary in this Notice or in the Terms, nothing herein shall limit, restrict, or otherwise affect any right you may have to obtain a refund or any other remedy to which you are entitled under applicable law.

Technical Issues and Service Disruptions

If you experience a technical issue that results in a loss of in-game assets, you may submit a support request for review. To be considered, requests must: (a) be submitted within seven (7) days of the incident; (b) include a detailed description of the issue; and (c) be accompanied by supporting documentation (e.g., screenshots, error messages).

Our support team will investigate each request at its sole discretion. Compensation, if any, may only be granted where the loss resulted from a verified game irregularity, documented bug, or server error – not from issues arising from your own equipment, internet connection, third-party systems, account suspension for policy violations, or user inactivity.

No Entitlement to Compensation

Nothing in this Notice shall be construed as a guarantee or promise of any refund, reimbursement, or compensation. Any discretionary compensation granted in a particular case does not oblige us to provide the same or similar treatment in any other case. Compensation is not available for potential or theoretical losses – only for verified losses of assets already in your possession.

Contact Information

If you have questions regarding this Notice, please contact our customer support team at: support@invokers.com.